Is it possible to encounter some problems when working on Amazon, and searching the internet or forums may not be able to solve a specific problem, and there may be no official answers to some small questions? So what should we do at this time? In fact, merchants can choose to open a case as follows:
1On the Amazon backend, click on "Get Support" in the bottom left corner.
2In the pop-up window, click "Contact Us".
3Then select the type of question. Generally, operations related to backend uploads, products, orders, etc. belong to "I want to open a store".
4If you don't have the answer you want in the help center, you can choose to consult manual customer service. There are three options available: email, phone, and online chat.
After familiarizing yourself with the backend, you can directly use the English version, and the process is the same.
The above is the activation method for Amazon case. Have you learned it after reading it? If the store encounters various difficulties such as listing being changed by the Vendorcentral team, system abnormalities, page crashes, complaints or being complained about, etc., you can try opening a case to seek official help.