What are the prospects for cross-border e-commerce operations?

In the post pandemic era, online work and shopping have become unprecedentedly popular. The uncontrolled outbreak of the epidemic abroad has led to a severe dependence on imports for daily life and production materials, and China's export volume has doubled several times compared to previous years. At this juncture, cross-border e-commerce is undoubtedly a good choice, so what are the prospects for cross-border e-commerce operations? Below, the editor will take you to understand one or two.

1、 Job responsibilities for cross-border e-commerce operations

1. Selection

Product selection is the top priority of all work, directly determining whether the product can receive attention and whether it can be ordered. In the selection process, it is generally necessary to consider whether one is close to the source of goods, the commission proportion of the category on the platform, whether it conforms to the consumption habits of the destination country or region, whether the goods have seasonality or periodicity, whether the goods have specificity in the international logistics stage, the logistics cost proportion of the goods, and the pricing situation of the same type of products on the platform. 　　

2. Listing

Write a listing, refine product introductions, optimize product search probability, obtain or purchase UPC/EAN and other product codes, and put them on the shelves. Follow product search and order placement. Timely adjustment. In addition, this stage also needs to consider the issue of attracting traffic, whether it is necessary to participate in platform promotional activities, purchase rankings, place keyword advertisements, and promote products through internet celebrities. Different categories are suitable for different drainage methods. 　　

3. Logistics

Select the appropriate logistics channel based on the product attributes and package for shipment. Generally, it is necessary to print the product and logistics labels before leaving the warehouse. The logistics company will come to collect the goods at the agreed time. 　　

4. Collection of foreign exchange

After the sale, after the account period specified by the platform, you can apply for withdrawal from the platform and transfer the payment to the relevant account. Cross border e-commerce needs to consider issues such as cross-border transfer fees and exchange rate losses. 　　

5. Dealing with after-sales service

Handle any after-sales issues related to the product, respond to customer inquiries, and track the delivery status of the goods (such as selecting logistics tracking or registered delivery services). If the buyer has a demand for a return or exchange, it is necessary to promptly follow up and resend the goods. 　　

6. Destination country policies

Cross border e-commerce is essentially an international commercial activity. Each country or region has value or category restrictions on the declaration of cross-border goods purchased by individuals. Generally, buyers believe that the selling price of the product is tax inclusive, and most buyers are unaware that the product comes from overseas and will not bear the customs duties. So, for sellers, the issue of declaring and paying taxes in the destination country needs to be planned in advance.

2、 The advantages of cross-border e-commerce
1. The domestic e-commerce market has basically reached a saturation state, with more wolves and less meat, high competition, and little support from domestic e-commerce platforms for beginners. Cross border e-commerce has become an inevitable trend in market development.

2. Although the early dividend period of cross-border e-commerce has passed, its development is becoming increasingly standardized. The number of foreign online shopping platforms is also increasing year by year, and more and more countries are opening up to domestic markets. Therefore, the proportion of global online shopping will continue to increase.

3. With the advent of the 5G era and the improvement of network speed, online shopping will become more and more convenient. More and more people around the world will choose to shop online, and the entire market in the future will still be vast. Although the cost of domestic products is constantly increasing and the prices are slightly higher than before, there is still an advantage in the global supply side due to the wide variety of domestic products, fast shipping speed, and novel styles.

So, from this general trend, cross-border e-commerce will continue to develop in the future. And development means the need for more talents. Due to the consideration of labor costs, many companies recruit fresh graduates who undergo simple training before taking up their positions, giving people a sense of rejuvenation in the cross-border industry and eating a youthful meal.

However, it should be noted that due to the development of the industry, platform requirements are becoming increasingly strict, and there is still a great demand for high-quality and comprehensive talents.
Taking China as an example, the development of e-commerce in China is already very mature, but there is still a great demand for some senior operators and designers, and the treatment is also very good. So, in the future, the operation of cross-border industries, especially excellent operations with high comprehensive quality, will be very popular.

3、 Future career development path for cross-border e-commerce operations

1. Start your own business.
Many operators who have been working in the company for a period of time and have mastered the entire operation process will choose to start their own businesses. After all, they earn more than they do at work and are relatively free, but it also comes with greater pressure and risks.

2. Become a supervisor and lead the team.
Operations are the core of the store. If a company needs to expand its business line or operate on multiple platforms, operations can choose to develop towards management and lead a team to create more performance for the company.

3. Provide services related to cross-border platforms, which we refer to as service providers, including agency operations, VAT services, account reviewers, training instructors, off-site promotion, translation copy, new media operations, cross-border payment platform promotion, etc.

Overall, the prospects for cross-border e-commerce operations are very promising. Only by continuously learning, constantly learning new job skills, constantly enriching one's industry experience, and constantly improving one's understanding can one stand at the top of the industry pyramid and become the backbone of the company and industry.