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International services:4 services/part including pre-sale services,after-sales services and an-site service;Service objective:Adhere to the best quality,pursue the excellent sevicesContinuously research and develop high-quality products which are new and practical and can meet the market demand;Make every effort to provide users with satisfactory pre-sale,in-sale and after-sales services,it is the etemal theme of our company to seek development,and hereon our company promises to the vast numbers of users;Pre-sale services:1.Provide the free technical consultation service for clients.2.Provide clients with product catalogs,enterprise profiles,qualification certificates and other materials of our company.3.Invite clients to our company to abserve and study the product design,product manufacturing process,product.4.Our company may appoint experienced technical personnel to the project site for on-site measurement,and provide free design and technical services reference according to the site conditions and technical parametersn provide by clients.In-sale services:Invite relevant technical personnel of clients to our company to observe the inspection of each process in the manufacturing process,and provide the technical inspection standards and inspection results to the relevant technical personnel of clients during the manufacturing of products.After-sale services:1.After the delivery of our products,our company can send the specially-assigned person to the goods receiving site of the client to check goods delivered.2.Provide free on-site debugging and installation guidance services for the products sold.3.Our company has the afer-sale team based on high-quality and high-level technical personnel,and will give clients the satisfactory reply and professional handling plan in written form within minimum 48 hours after receiving the service demand information or feedback of clients.4.Our company responds to the call of national quality system,so we provide the “Three Guarantees”service for the products produced by our company(if the problems are truly caused by product quality of our company,we will be responsible for refund,replacement and repair after verification of the technical personnel in our company.5.Our company regularly visits users and market research to further learn about the use conditiona of my company’s product,and to help users with problems on a variety of technical convergence probably encountering in the process of use,At the same time,our company will continuously improve the design program on product quality and technology through visits to users and a large number of data research in order to provide better services for users.
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FAQ
Q: Are you trading company or manufacturer ?
A: We are factory.
Q: How long is your delivery time?
A: Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.
Q: Do you provide samples ? is it free or extra ?
A: Yes, we could offer the sample for free charge but do not pay the cost of freight.
Q: What is your terms of payment ?
A: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shippment.If you have another question, pls feel free to contact us as below:
Trading Area
Global